What is the Connect Rewards program?
Connect Rewards is a loyalty program specifically designed to inspire, educate and empower our customers to achieve their full potential. Participating program members will have access to training, resources and be rewarded for purchasing eligible products.
 
How do I become a Member of Connect Rewards?
Register online at www.connectrewards.co.nz ​. You will be required to enter your Dicker Data Account number.
Please allow up to 48 hours for your application to be processed. Once your application has been approved you will be advised by email along with confirmation of your login details and temporary password. Should there be any issues with your application we will be in contact.
Feel free to contact us via email info@connectrewards.co.nz or call your local Connect Account Manager if you have any questions.

Can't find your organisation on the registration form? 
If your organisation does not appear when registering for Connect Rewards and you have recently onboarded with Dicker Data Connect as a reseller, please allow 3-5 business days for your organisation to show up. If you need immediate access or have had an account for over a week, please email us at info@connectrewards.co.nz.

How do I login to my Connect Rewards Account?
Simply go to connectrewards.co.nz and enter your email plus password and click the login button.

What do I do if I have forgotten my Password?
Can't remember your password? Hit the forgotten button and enter your email address and a temporary password will be emailed to you. If you still have problems email info@connectrewards.co.nz.

What is the difference between a Principal account and a Secondary account?
There are two types of accounts per organisation.

1. Principal Account - Authorised to collect and distribute all rewards relating to the program on behalf of their organisation. Maximum 1 per organisation.
2. Secondary account - Does not have authority to collect and distribute rewards however would like view only access to the website for training and resources.

What should I do if I try to register as the Principal account holder, but the website indicates that someone is already registered under that role?
If you encounter this issue, you have two options:

• Option 1: Modify your registration by adjusting the account type to Secondary.
• Option 2: If you believe you should be designated as the Principal contact, please contact info@connectrewards.co.nz for assistance.

How do I update my contact details?
You can update your details via the 'Profile' area of Connect Rewards website. Click on Profile in the header navigation bar.
Alternatively, email info@connectrewards.co.nz.

How do I earn Connect Rewards?
Continue to order products from Connect in exactly the same way as you do now and earn rewards on all eligible purchases you make. You may also receive from time-to-time the opportunity to participate in more promotional activities.
Rewards will be automatically credited to your organisations Connect Rewards account on a weekly basis. Rewards may however appear sooner.

How do I know what products I earn Connect Rewards on?
To find out more about the current eligible products please visit csrewards.co.nz.

How can I find out my current Rewards balance?
You can view your rewards balance 24/7 via the Connect Rewards website.
Watch your inbox for your Rewards Statement - we will keep you up to date with your rewards balance, program news and the latest rewards options via email.

What can I redeem my Connect Rewards for?
Redeem your rewards for items such as Prezzy Virtual Card (VISA) cards in the website rewards store.

How do I redeem a Reward?
Visit the Redeem page. Click on the eVisa option that you want and follow the prompts.
You can download more information about setting up Prezzy Virtual Card (VISA) here.

How long will it take to receive my Reward?
Your digital rewards such as Prezzy Virtual Card (VISA) should be within your inbox within minutes.

The Reward I ordered has not arrived, what do I do?
Email us at infor@connectrewards.co.nz.

Do my Connect Rewards expire?
Connect Rewards expire 6 months from the date rewards are credited to your Account; or if your account has been continuously inactive for 6 or more months; or is closed for any other reason. You can view your upcoming expiring points in the Connect Rewards website, see 'Reward History'. Connect is not obligated to contact you before points are expired.